We understand that plans can change, and we strive to accommodate our guests to the best of our ability. Our cancellation policy is designed to ensure fairness and clarity for all parties involved. Please review the following terms regarding the cancellation of your booking:
Cancellations Made More Than 8 Weeks Before the Scheduled Arrival Date:
- Cancellations made more than 8 weeks before the scheduled arrival date will result in a full refund of the deposit. There will be no cancellation fee.
Cancellations Made Between 4 to 8 Weeks Before the Scheduled Arrival Date:
- Cancellations made between 4 to 8 weeks before the scheduled arrival date will result in a 50% refund of the deposit. The remaining 50% of the deposit will be retained as a cancellation fee.
Cancellations Made Within 4 Weeks of the Scheduled Arrival Date:
- Cancellations made within 4 weeks of the scheduled arrival date will result in a loss of the entire deposit. No refund will be issued.
Additional Information:
- The cancellation policy applies to all bookings made through NextHunt.
- If we are able to find replacement guests for your dates, the penalty may be waived, save for booking fees and advertisement costs.
- All cancellation requests must be submitted in writing and received by us within the specified time frames to qualify for a refund.
- In the event of unforeseen circumstances or emergencies, please contact us directly, and we will consider each situation on a case-by-case basis.
Refunds: If your deposit has already been paid over to the property owner, it might take a while longer to do the refund, as we need to reverse the direction of the transaction.
Credit: Property owners often take bookings months ahead of time and spend the money on staff, marketing and maintenance in anticipation of the hunting season, as many of their businesses are cyclical and depend on deposits in advance. It would therefore be appreciated if you could take a credit note for a booking for a different date, rather than ask for the funds back.
We appreciate your understanding and cooperation with our cancellation policy. If you have any questions or need further clarification, please do not hesitate to contact us at info@nexthunt.co.za.